Shipping Policy

Support:
Phone: +91 96732 97329
Email: info@eyematic.co.in, sales@eyematic.co.in

Standard Shipping
Orders are processed Monday through Friday from 9:00 AM to 8:00 PM EST.

Shipping Address
606/A, Chhatrapati Shivaji Maharaj Road, near Mamledar Kacheri, Shukrawar Peth, Pune, Maharashtra 411042

Processing Time
All orders are processed within 1-2 business days. Orders placed after 6:00 PM EST will be processed the next business day. Please note that orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery time depends on the shipping option selected during checkout.

Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes
Eyematic Electronics Pvt. Ltd. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
Eyematic Electronics Pvt. Ltd. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Contact Us
If you have any questions regarding your order, please contact us at the phone number or email addresses provided above.